January 11, 2021

Reflections Jan 2021 – Week 1: Are you thinking too much about your ‘why’? What is drive? When is a lie a good lie and more…

Agency musings Drive, motivation and your ‘Why’ – are you thinking too much about it? When I watched John McAvoy’s story last year (see it here), […]
December 16, 2020

Reflections Dec 2020 – Week 2: Top Boy values, Nikki Gatenby Superengaged feature, first principles thinking, Google Trends 2020 and more…

Agency musings Top Boy got me thinking about values I know what you’re thinking, but hear me out… last week I finished watching the Netflix series […]
December 7, 2020
Ribbon Chapel

Reflections Dec 2020 – Week 1: Could this be a better visualisations of progress in agencies?, remote working & team engagement, ambiguous loss, The Great Mental Models Book feature and more…

Agency musings Better visualisations of progress in agencies Please bear with me… last week I listened to a podcast with Shopify CEO Tobi Lutke. He mentions […]
December 1, 2020
Plutchik Wheel emotion classification

Reflections Nov 2020 – Week 4: The need to be needed, novel experiences, People Ops call notes, emotion classification and more…

Agency musings The need to be needed As an agency grows beyond the multiple hat wearing circus parade of the founder. Owners of agencies often become […]
November 23, 2020

Reflections Nov 2020 – Week 3: What happens after success? When to hire a studio manager? Nocebo effect and more…

Agency musings What happens after success? The big exit. A dream for many agency owners. Cash out, move to a remote island with an outdoor shower. […]
November 16, 2020

Reflections Nov 2020 – Week 2: Consulting tips for agencies, how good is your customers service? Uncharted book review, the automation paradox, Curse Of Knowledge and more…

Agency musings Consulting tips for agencies As a consultant it can be hard sometimes to bite your tongue and not suggest a solution too early. But […]
November 9, 2020

Reflections Nov 2020 – Week 1: Client relationships, not getting feedback on pitches? Circular Questioning – consulting technique, Humble Consulting book review and more…

Agency musings Client relationships Which level of relationship do you have with your client? And how do you balance deeply caring for your client and giving […]
November 5, 2020

Humble consulting: Build better relationships with clients

I woke up at 2:37 last night and couldn’t go back to sleep while this thought kept me awake: In business, it’s really hard to strike […]
November 2, 2020

Reflections October 2020 – Week 5

Agency musings Time management If you missed it, some of the learnings of our time management theme research can be found here Something thought provoking that came […]
October 26, 2020

Reflections October 2020 – Week 4

Agency musings Low stakes testing in agencies? The book Make It Stick mentions low stakes testing as a highly effective way to retain information. You are […]
October 19, 2020

Reflections October 2020 – Week 3

Agency musings   Learn from the winners and the losers – avoid Survivorship Bias It’s interesting how agency leaders most often seek the advice from people […]
October 18, 2020
Mark Hunter MBE Rower

Mark Hunter MBE (Olympic Rower): A story of true resilience

Athens 2004 – last place Beijing 2008 – gold medal London 2012 – silver medal   You work day and night for four years. Preparing yourself […]