Helping senior managers


To the level .


An open letter to YOU


It used to be so easy - right?

The answers were clear.

But every time you’re promoted in your agency, it feels like you’re getting closer to the ceiling of your knowledge.

And the reality is that getting things wrong at this level are much more costly to your agency.

Hold on!

You’re clearly doing something right though, otherwise you wouldn’t have gotten that last promotion!

You’re probably told you're competent, proactive, self driven and inquisitive
(*some of the key traits of a "high performer" in a study we ran on motivation).

But there's a nagging voice that keeps telling you that "you don’t know what you don’t know".

And it’s hard to understand what “good” really looks like in your role or as an agency.

Also it seems like the founders of your agency may be at the pinnacle of their knowledge - and despite all efforts wanting to get the agency to the next level, no one really knows how to get there.

So you’re stuck on the treadmill.

Because you can’t see the progress you are hoping for!

We get it.

And it’s why people come to us.

Because we use tools and unique approaches that will help you understand what good looks like across client services, people operations, sales & marketing and finance. 

Getting you excited about making those changes at your agency, whether that is:

1. a transformation project across your whole agency

2. optimising an area within your department 

3. or to simply help you change something in your own behaviour

You got this!
(and we'll be your Yoda, Mary Poppins and Dumbledore along your journey)

Cheers ✌️❤️

Daniel de la Cruz
Polymensa Founder & Chief Learner



Polymensa has been a valuable tool for me. I joined Reflect Digital with no prior agency experience and I have found the community provided to be super valuable. I am People Director and I was able to speak to other individuals who work in the HR/People space and share ideas, thoughts, best practices and troubleshoot. Polymensa ensured that I had a valuable community of like-minded individuals, who understood my challenges who I could call on at any time, even outside of the Polymensa sessions.

I love the way Daniel completes a gap analysis of what we know and want to know before planning topics for each quarter. This means that the talks and Q&As provided are the most relevant for our industry at the time. The format is always very flexible and informal and no question is off limits or unworthy of the forum. This has made me feel completely included in a world that is still very new to me.

I have learnt so much from Polymensa, both from the in-person alive events and virtual events. I am incredibly grateful for the community that Daniel has created and how they have helped me in my role.

For me, Polymensa is a safe haven away from the deafeningly noisy and self-centred ethos of the digital agency world. Daniel leads by example, his enthusiasm and dedication to lifting up others is infectious - it’s a community of kind, like-minded folks who leave their ego at the door and commit to carving a better path for ‘we’ and not just ‘me’.

Having recently expanded my role and stepping up my responsibilities, it can feel overwhelming and like there’s never enough time for ‘personal development’. Polymensa’s structure helps me narrow down my core focus areas and discuss my progress with others walking a similar path. The speakers are carefully chosen and really understand the challenges of agency leadership which makes it easier to apply practical actions to my day-to-day role.

I feel proud to be a part of Polymensa; it’s an inclusive and non-judgmental space for senior leaders to explore their leadership style. It’s not about fitting into the traditional shoes of a leader, it’s about finding the pair that fit you best.



Our agency has been a member of Polymensa for a number of years and it has been pivotal to the training and development of our senior leadership team. I’ve made countless invaluable industry contacts who have generously shared their insights and experiences – all making me a better agency leader.

In particular I value my mentoring sessions with Daniel, it’s been refreshing talking to someone consistently outside of my agency to share ideas, solve problems and get an outside perspective from someone with such an extensive industry experience.